Mega Care Solutions: The Company That Cares–Really!
Company Background
Mega Care Solutions was established in 1970 as S & P Air Conditioning in Odessa, Texas. Toby Franco began working for the company in April 1983 as a helper. He worked hard, moving up in the company, and in November 1992, he was promoted to a supervisor position.
In January 2004, Toby was presented with the opportunity to buy the company and officially became the owner in May of that same year. He incorporated the company in May 2005 and became president of Mega. Toby was born and raised in Odessa, Texas, and has been in the HVAC industry for more than 40 years, so you can be sure he knows this business.
Our Team
Our team of technicians has the proper skills, training, and certification in order to provide you with quality service. All of our technicians are EPA-certified to handle refrigerants and are required to work toward NATE certification. Our technicians are clean-cut, professional, and courteous, and they have the skills and knowledge to make repairs on all makes and models of heating and air conditioning units.
We perform drug tests and background checks on all our employees so our customers have the peace of mind of knowing they have experienced and honest technicians working for them. You can trust us for outstanding service in the Permian Basin.
Vision Statement
- To teach teamwork and leadership.
- To care for one another & care for our customers
- To provide a clear career path for each team member
- Grow the company
Mission Statement
Mega Care Solutions is dedicated to enhancing our customers' lives & giving them peace of mind by providing them with the best customer service & comfort solutions.
Core Values
- Integrity
- Respect
- Communicate
- Resilience
- Cultivate teamwork
- Earnest execution
- Efficiency
Customer Assurance Pricing (CAP)
This nationally recognized service-pricing system has accumulated data on the proper time and materials needed to complete tens of thousands of service repair tasks. This means that we will give you a firm price for the diagnosis of your system, which we call our "diagnostic charge." Once we are certain of the immediate problem, we will give you a firm up-front price to repair it. Ultimately, this will eliminate any surprises you could encounter when you receive the final bill.
As always, feel free to contact us online or give us a call at 432-580-6342 for any questions or to schedule service.
